Contact the practice

If you need help when we are closed

The surgery is responsible for patient care between the hours of 8am and 6.30pm Monday – Friday except Bank Holidays.

Telephone lines are open from 8am to 6.30pm, Monday to Friday, and during our extended access sessions (Monday 7.30am to 8am and Wednesday 6.30pm to 7pm). Call us for appointments and enquiries.

Early morning, evening and Saturday appointments are also available at other surgeries in Arden PCN. Our reception team can book these for you.

The main reception doors are open 8.30am to 1pm and 2pm to 6.30pm, for routine enquiries, collecting medication and booking appointments.

From 8am to 8.30am and from 1pm to 2pm, please use the side entrance and ring the bell. A member of the team will answer and help you.

Contact NHS 111 for medical advice when the practice is closed. NHS Warwickshire is responsible for your medical care. A message will be left on the Surgery answer phone giving you the contact number for this service.

If you need to be seen by this Service you will need to travel to the Out of Hours Centre, which is located within the Accident & Emergency Department at Warwick Hospital. If you are too ill or disabled to travel arrangements will be made for you to be seen by an Emergency Care Practitioner.

Out-of-hours services are generally busy – if your query is of a non-urgent nature and you can wait until the surgery reopens, we advise you to use our Online Consultation service instead and get a response from the practice before the end of the next working day.